Last Updated: January 2025

1. Introduction

Welcome to philippoartworks.com. By accessing or using this website, you agree to comply with these Terms & Conditions and all applicable laws. If you do not agree with these terms, please do not use the site.

2. Use of the Website

You may use the website for personal, non-commercial purposes. Any other use, including the reproduction, distribution, or transmission of the content for commercial purposes, is prohibited without prior written permission.

3. Products and Services

Philippoartworks.com offers print-on-demand products. We reserve the right to modify or discontinue products and services at any time without prior notice.

4. Account Registration

To make purchases or access certain services, you may need to register an account. You agree to provide accurate and complete information during registration and keep it up to date. You are responsible for maintaining the confidentiality of your account credentials.

5. Intellectual Property

All content, designs, trademarks, logos, and intellectual property on the website are the property of Philippoartworks and are protected by copyright and intellectual property laws. Unauthorized use of the content is prohibited.

6. Orders and Payment

When placing an order, you agree to pay for the products as indicated on the website. Payment methods accepted include credit/debit cards, and other methods specified on the checkout page. Prices are subject to change without notice.

7. Shipping and Delivery

Shipping times may vary depending on your location. We are not responsible for delays caused by shipping carriers. Delivery charges and taxes may apply depending on your region.

8. Returns and Replacements (Return Policy)

Eligibility for Replacements

We accept replacements for defective, damaged, or misprinted items only. Returns are not accepted for items that do not meet your expectations or if you have ordered the wrong size/color.

Timeframe for Complaints

All complaints must be reported within 7 days of receiving your order. After this period, we are unable to process replacements.

How to File a Complaint

To initiate a replacement request, you must provide a video of the unboxing process, clearly showing the condition of the product at the time of receipt. The video must be submitted to our support team at [info@philippoartworks.com] along with your order number and a description of the issue.

Replacement Process

Once we have received your complaint and verified the issue, we will send a replacement item at no additional cost. Please note that no refunds will be provided, only replacement products for defective, damaged, or misprinted items.

Non-Returnable Items

Custom-designed or personalized products are not eligible for returns unless they are defective or damaged.

Exceptions

If the product is not defective or damaged and the customer simply changed their mind, no returns or exchanges will be accepted.
Replacement requests must be made with proper documentation, including the unboxing video and description of the issue.

9. Privacy Policy

We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Limitation of Liability

Philippoartworks.com is not liable for any indirect, incidental, or consequential damages arising from the use of this website or its products. Our liability is limited to the value of the product in question.

11. Modifications

We may update these Terms & Conditions from time to time. The most recent version will be posted on this page with the updated date. By continuing to use the website, you accept the updated terms.

12. Governing Law

These Terms & Conditions are governed by the laws of the country where philippoartworks.com is registered. Any disputes shall be resolved in the competent courts of the respective jurisdiction.

13. Contact Information

If you have any questions about these Terms & Conditions or our Return Policy, please contact us at:
Email: [info@philippoartworks.com]